Your privacy is paramount. This document outlines how **we** ("SofyAI") collect, use, protect, and disclose your information when you use the SofyAI mobile application and related services.
1. Information We Collect
1.1. Information You Voluntarily Provide:
- **Account Data:** Your name, email address, and hashed password required for account creation.
- **Conversation Data:** All text and interactions within the chat interface. This data is the core input used to **train and personalize your unique AI model**.
- **Custom AI Content:** Any descriptions, dialogues, or settings you provide to define your custom AI characters.
1.2. Information Collected Automatically:
- **Usage Data:** Details of your activity within the app, such as the features you access, the characters you chat with, and the duration and frequency of your sessions.
- **Device Information:** Technical data including your device's type, operating system version, device identifier, and IP address.
2. How We Use the Information
We use your information exclusively to operate, maintain, and improve our service:
- To **provide the core service**, specifically by training and enhancing the personalization of your AI models.
- To **maintain security** and troubleshoot technical issues, including the detection of fraudulent activity.
- To **communicate with you** regarding service updates, policy changes, and customer support inquiries.
- To **analyze and monitor trends** to enhance app functionality and user experience.
3. Disclosure of Your Information
We do not sell your personal data. Your information may be disclosed only in the following limited cases:
- **Third-Party Service Providers:** We share necessary data with vendors who provide services on our behalf (e.g., cloud hosting, data analytics, security). These providers are contractually obligated to keep your data confidential.
- **Community Sharing:** If you **opt to share** a custom AI model you created with the public, other users can interact with that model, but the private chat history used to train it remains confidential.
- **Legal Obligations:** If required to do so by law, court order, or governmental regulation.
4. Data Security and Your Rights
We employ commercially reasonable administrative, technical, and physical security measures to protect your data. However, no internet transmission is 100% secure.
Your Rights:
You have the right to:
- **Access:** Request a copy of the personal data we hold about you.
- **Deletion:** Request the permanent deletion of your account and associated data (including all training data and personalized AI models).
5. Changes to This Privacy Policy
We reserve the right to modify this policy at any time. We will notify you of significant changes by posting the new policy within the application and on this page, and by updating the "Effective Date."
6. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
Email: smsn.laishram@gmail.com